k1gam is committed to protecting the personal data of every player on our platform. This Privacy Policy explains what data we collect, how we use it, who we share it with, and what rights you have over your own information.
Last Updated: June 2026 | Effective Date: June 2026
k1gam ("k1gam", "we", "us", "our") operates the online casino and sports betting platform accessible at k1gam.com. k1gam serves players across Pakistan, offering cricket betting, live casino games, slots, roulette, colour games, and related entertainment services. k1gam acts as the data controller in respect of personal data collected from players who register accounts, make deposits, place bets, or otherwise interact with the k1gam platform.
This Privacy Policy applies to all services and interactions available through the k1gam website and any associated mobile experience. By registering an account with k1gam, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.
k1gam collects personal data in the following categories, depending on how you interact with the platform:
When you create a k1gam account, we collect your full legal name, email address, date of birth, chosen username, and password (stored in hashed, non-recoverable form). You must be 18 years or older to register; date of birth is collected specifically to enforce this age restriction.
To comply with anti-money-laundering (AML) obligations and to verify the age and identity of all players, k1gam collects copies of government-issued identification documents, including Pakistani CNIC (Computerised National Identity Card), passport, and/or proof-of-address documentation. This data is handled with elevated security controls and retained in accordance with applicable regulatory requirements.
k1gam records all deposit and withdrawal transactions, including the payment method used (e.g., JazzCash, Easypaisa, HBL, Meezan Bank, USDT TRC20), transaction amounts in PKR or cryptocurrency, timestamps, and transaction reference numbers. We do not store full bank account credentials or mobile wallet PINs.
k1gam records all bets placed, games played, results, session durations, wagering volumes, and responsible gaming limit settings associated with your account. This data is used for account management, dispute resolution, responsible gaming monitoring, and fraud prevention.
k1gam automatically collects device identifiers, browser type and version, operating system, IP address, referring URL, and session activity logs when you access the platform. This data is used for security monitoring, fraud detection, and platform optimisation.
If you contact k1gam customer support via live chat or email, k1gam retains records of those communications, including any information you voluntarily provide during support interactions.
k1gam uses the personal data collected for the following purposes:
k1gam processes your personal data on the following legal grounds:
k1gam does not sell your personal data to third parties. k1gam may share your data with the following categories of recipients only where necessary and subject to appropriate data protection safeguards:
All third-party processors engaged by k1gam are bound by contractual data processing obligations consistent with this Privacy Policy.
KYC documentation, including CNIC copies, passport scans, and proof-of-address documents, is treated as sensitive personal data at k1gam. This data is:
k1gam uses cookies and similar tracking technologies to maintain session state, remember your k1gam login preferences, and analyse platform usage. The following categories of cookies are used:
You may manage non-essential cookie preferences through your browser settings. Disabling functional or analytics cookies will not prevent you from using core k1gam services but may affect certain preference-based features.
k1gam retains your personal data for as long as your account remains active and for a period thereafter as required by applicable legal, regulatory, and operational obligations:
Upon expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with k1gam's internal data disposal procedures.
k1gam implements the following technical and organisational security measures to protect your personal data:
Notwithstanding these measures, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. k1gam encourages all players to use strong, unique passwords and to enable 2FA on their k1gam accounts to minimise risk.
Subject to applicable law, you have the following rights in relation to your personal data held by k1gam:
To exercise any of these rights, contact k1gam via the support email address provided in Section 14. k1gam will respond to verified data rights requests within 30 calendar days.
k1gam's platform is strictly restricted to individuals aged 18 years and above. k1gam does not knowingly collect personal data from anyone under the age of 18. If k1gam becomes aware that personal data of an individual under 18 has been collected, that data will be promptly deleted and the associated account closed. If you believe that a minor has registered a k1gam account, please contact support immediately using the details in Section 14.
In providing services to Pakistani players, k1gam may transfer personal data to servers or processors located outside of Pakistan. Where such transfers occur, k1gam ensures that appropriate safeguards are in place, including contractual protections equivalent to applicable data protection standards, to ensure that your data receives an equivalent level of protection regardless of where it is processed.
k1gam reserves the right to update or modify this Privacy Policy at any time. Material changes to this policy will be communicated to registered players via the email address on file at least 7 days prior to the effective date of the change, and a prominent notice will be displayed on the k1gam platform. Your continued use of k1gam following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of any changes.
For any questions, concerns, or data rights requests related to this Privacy Policy, please contact k1gam's privacy team. Our support email address is provided below as plain text only and is not a clickable link:
Support is available 24/7 via live chat on the k1gam platform. For formal data rights requests, written communication via email is preferred to ensure an accurate record of your request. k1gam acknowledges all data-related enquiries within 5 business days.
All data transmitted between your device and k1gam is protected by 256-bit SSL encryption. Stored sensitive data – including KYC documents – is encrypted at rest using AES-256. Your data travels securely whether you're on 4G in Karachi or WiFi in Lahore.
k1gam does not sell your personal data to third parties. Full stop. Your name, email, phone number, CNIC details, and betting activity stay within the k1gam ecosystem and are shared only with processors directly required to deliver k1gam's services.
k1gam players have the right to access, correct, export, or request deletion of their personal data. Submit a request to support and k1gam will respond within 30 days. Your data rights are taken seriously at every step of your k1gam account lifecycle.
k1gam doesn't keep your data indefinitely. Retention periods are defined by category: KYC documents are kept for 5 years post-account closure for AML compliance. Technical logs are cleared within 12 months. After applicable periods, data is securely deleted.
k1gam uses only strictly necessary, functional, and analytics cookies. No advertising or cross-site tracking cookies are used. You can manage non-essential cookie preferences in your browser settings at any time without losing access to core k1gam services.
k1gam never knowingly collects data from individuals under 18. Age is verified during KYC using CNIC or passport. If underage access is discovered, the account is immediately closed and all personal data purged. Protecting minors is a non-negotiable priority.
Your personal data is in safe hands at k1gam. Explore cricket betting, live casino, and slots knowing that your privacy is protected by industry-standard security and a clear, honest data policy. 18+ only.